System configurations rarely reflect the actual user base at any one time. BAU staff often lack the time to keep the systems up to date, not removing redundant or legacy lines, extensions or speed dials.
ChromeSphere uses its specialised Commander software to analyse a client's system configuration. The process establishes line ownership, allocation and usage. This inventory includes unused legacy lines on all systems including IPC, BT, PABX, MX, TV, Hoot, Stock Exchange and intercom lines.
A migration strategy covers more than just users. It will incorporate line and line ownership, Stock Exchange extensions, intercom, PBX extensions and users. Each are important components of a successful migration strategy with different and often competing requirements.
Contact us to discuss your migration strategy requirements.